Travel Tips

Wishing Star Concierge offers various international destinations through our supplier network. International travel requires the use of a Passport Book.  (Passport cards are not accepted for air travel.) Immigration documents vary among different countries.  

We will try to advise you on visa requirements for your destination.  However it is your responsibility to make sure that you (and each person in your travel party) have the required immigration paperwork for entering and exiting your destination country.  

This includes but is not limited to: passport, visas, vaccinations, criminal background checks, etc.  Again, these documents are your responsibility and the agency cannot be held responsible for denial of exit or entry from any country.

If you do not have a current passport, please make note of the processing times when you are planning your itinerary.  You will need to give yourself enough time to gather the documentation required to obtain a passport, get an appointment to apply for the passport, and get the passport shipped to you.  If your destination requires a Visa to travel, you will have to wait for the passport to be processed before applying for the Visa.  If your destination requires vaccinations or additional paperwork, you will need to allow enough time to get all items completed before traveling.

Get travel tips directly from the Transportation Security Administration.

Check out the TSA Travel Checklist to help you pack smart!

Know before you go! For certain disabilities and medical conditions, it is a good idea to check with your physician before your flight. Make sure that you are cleared to go. Not all airlines offer the same accomodations. Research the policies of your airline and applicable laws for your origin and destination. Knowing your rights, what accomodations are available. Have a plan to navigate the airport before arrival can help the process be less stressful. Every passenger is an individual and there is not one solution that works for everyone. Don't be afraid to ask for the accomodations that you need. Many accomodations can be requested prior to arrival to the airport. 

Remember the Americans with Disabilities Act does not apply to passengers on airlines.  The Air Carrier Access Act protects passengers traveling with disabilities. You can read the Passengers with Disabilities Bill of Rights here.

Find out how to get assistance through security from the TSA Cares Program.

Airlines are required to allow you to transport medical baggage. Make sure that you know your airline baggage policy and pack only your medical items in the suitcases you will claim as medical bags. Alway put medication and important items in your carry on. Let's face it - the majority of the time our bags make it to their destination. However, if they happen to be delayed or misplaced - you want to make sure that the medications and/or items that you will need are with you in your carry on baggage.

Service Animals have specific requirements. All handlers must fill out the DOT Transportation form for Domestic and International Flights and the Relief Attestation Form for flights over 8 hours. Some airlines are requiring handlers to submit their forms through a third party web site. These sites are not "registration" sites for service dogs. Once a handler is approved to fly through the third party site, then they don't have to complete the DOT form for participating airlines for another year. Airlines currently participating in the program are Alaska Airlines, Jetblue, Sun Country, and Allegiant. You can find information on the Open Doors Program and the SVAN ID here. 

All airlines have a disability access desk. You can find their contact information through your airline's website. While you are not required to contact them ahead of time for most accomodations, contacting them ahead of time may help streamline the process. If you need curbside assistance from the curbside to your gate, make sure to let your airline know. Preboarding rules may vary from airline to airline. Generally if you need physical assistance getting on the aircraft, that qualifies for preboard. For all other preboard requests, check with the gate agent. Some airlines require that your boarding pass has the preboard designation on it.

If you encounter problems regarding accomodations when you are at the airport, always ask for your airline Complaint Resolution Official, or CRO. They are required to be available during operating hours.

Coming Soon!

 Coming Soon! 

We have a new page coming with information for pet travel. Our agency has been helping service dog handlers with their travel needs for several years!